Virtuadesk has created this privacy statement in order to demonstrate our firm commitment to protecting your privacy. The following discloses our information gathering and disclosing practices for this website. As this policy may change from time to time, please check back periodically.
This website is a product of Virtuadesk, a subsidiary of Wave Systems Corporation. This website contains links to several other websites; you may have reached this site by clicking a link from wavesystems.com or any of our other affiliate sites. This site also contains links to other websites. By clicking one of these links you are linking to another website. It is your responsibility to read the privacy statements of these linked sites. Many of these sites have their own privacy policies which may differ from ours. Virtuadesk and its affiliates are not responsible for the content or the privacy policies of any other websites to which this site may link.
I. Collection of your Personal Information
Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. This allows us to provide services and features that most likely meet your requirements.
a) Visitors: If you are only a visitor to this website and your intent is only to gather information or simply browse the website, we do not ask you for any personal information, but we do collect statistical data which includes zip codes and other information on all users.
b) Children / Minors: This site does not serve minors; if you are a minor you can only browse this site in conjunction with your parents or guardians. Furthermore, if you are a minor please do not provide any kind of personal information.
c) Registration: Virtuadesk collects the following information from you to provide you with the highest quality of service. This information allows us to provide services and features to meet your needs and to customize our service to make your browsing experience memorable.
In general you can browse our site without giving any personal information. But to use certain features and services we request you to provide contact, identify information, billing information and other personal information as indicated on the forms. We use your financial information, including credit card information to verify your name, address and other information, as well as to bill you for your use of our services. Where possible, we indicate the required and optional fields.
We automatically track certain information based upon your behavior on our site. We use this information to do internal research on our users demographics, interests, and behavior to better understand and serve you. This information may include the URL that you came from, which URL you next go to, what browser you are using, and your IP address.
d) IP Addresses: Virtuadesk collects IP addresses to locate your computer on the internet for analytical, administrative and statistical purposes. It’s not the policy of virtuadesk.us to routinely collect any personally identifiable information from your IP addresses or the location of your computer on the Internet. Your IP address may be used in conjunction with other personal information in case of suspected abuse or service problem. We may also use your IP address to identify service problems which may affect other users.
e) Cookies: Virtuadesk uses data collection devices such as “Cookies”. Cookies are small files placed on your hard drive by your browser to help keep track of your user profile. Cookies are read only by the server that placed them there and are unable to execute any code or virus. We also use cookies to allow you to enter your password less frequently during a session. We use cookies to identify you when you visit our site and help us provide information that is targeted to your interests. When you enter your name, address or ZIP code on one of our forms, it may be stored in a cookie so you do not have to enter it again. Even though most cookies are session cookies meaning that they are automatically deleted from at the end of the session but some cookies may remain on your hard drive for up to ten (10) days before they are deleted. No personal information stored in cookies will be shared with outside companies without your permission. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be asked to renter your password more frequently during a session.
We sometimes use outside companies to advertise on our Web sites which may place cookies on your computer and are referenced by our ad companies. We have neither access nor the control over to this use of cookies by third parties.
f) E-mail Services: If you decide to enroll in our e-mail services to take advantages of our e-mail features you and your e-mail contacts may receive e-mail from us. Anyone who receives e-mail from us is given the opportunity to stop receiving communication from us. You also have the right to remove your personal information from our database by sending us a request or by simply unsubscribing by following directions in “Unsubscribe” sections.
II. Use of the information collected
We may use the information you provided us about yourself to complete your requests for our products, services and promotions. We respond to your inquiries about our services and to offer promotional benefits that we believe may interest you. The collected information can be used to communicate with you regarding issues, such as you account, promotional offers, expiration of your listings or to contact you. Virtuadesk, its affiliates, or third parties to whom Virtuadesk discloses such information in accordance with this privacy policy (including its partners or advertisers) may periodically send you promotional or informational messages. In any case where we might use your contact information for this purpose, you will be able to indicate at registration whether you wish to receive such promotional or informational messages.
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and enable us to personalize your Internet experience. We use information in file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems and enforce our User Agreement.
We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose this information in response to a law enforcement agency’s request.
Agents and contractors of Virtuadesk who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy.
Although we take appropriate measures to safeguard against unauthorized disclosure of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
III. How we disclose the information we have collected?
We collect personally identifiable information across all user accounts and disclose such information only in a non-personally identifiable manner to third parties for marketing and promotional purposes. The information that can be used to identify you personally is not disclosed to these entities. Except when these entities are used as a service to authenticate your payment. In that case your name, address, credit card number will be kept by these third parties under their privacy policy. Your personal identifiable information, such as your name, password, credit card number are not disclosed to marketing advertisers ever.
Sometimes we may associate with third parties that do analysis and development on our behalf. We may share your personally identifiable information with such a third party on the condition that the third party maintains the information as confidential and only uses the information to perform the services specified by Virtuadesk.
We may share your personal identifiable information for marketing purpose but only when you authorize and you are 18 years of age or older. We advise these third party marketers that the information provided by Virtuadesk is confidential but we do not have control on the use or disclosure once the information is provided.
If you are a registered with Virtuadesk as a user, you have the ability to send an e-mail to a friend or a third party. E-mail privilege is only provided for informational purposes, and it may not be used for any illegal purpose, which includes but not limited to harassment, threats and pornography. Anyone using this privilege is advised that Virtuadesk reserves the unconditional right to release information provided to us to third parties. In case if abuse is suspected this information will be released to any governmental agencies and to enforce our Terms and Conditions or to troubleshoot our service. This information may also be used to protect other visitors to our site. The information collected here is subject to our Privacy Policy if there is no abuse suspected.
IV. How you can access or make changes in your information?
Upon your request, we will deactivate your account, contact information, billing information from our active databases to prevent your information from being shared except as required by law. We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems. Furthermore, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “backup” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
a) Reviewing, Changing or Deactivating Your Personally Identifiable Information: We offer you the ability to automatically review and change the information you submit to us by logging into the site and entering in the new information yourself. Generally, we will not modify your information based on your request because it is difficult to authenticate your account manually. You can change your user Id, e-mail address, contact information financial information. You must promptly update your information if it changes.
b) Password Control: You are responsible for all actions taken with your User Id and password. Therefore, we do not recommend that you disclose your password to any third parties. If you choose to share your User Id and password or your information with any third party to provide you additional services, you are responsible for all the actions taken with your User Id and password and therefore, it is your responsibility to review third party’s privacy policy. If you do not control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. So, if your password has been compromised for any reason you must immediately change your password. To keep a better control on your password we recommend to frequently change your password.
c) Changes to the Privacy Policy: Virtuadesk' privacy policy may change due to variety of reasons to improve service for our customers. So it is your responsibility to review this policy from time to time.
V. Security
Virtuadesk uses industry standard practices to safeguard the confidentiality of your personal identifiable information including “firewalls” and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However there is no such thing as perfect security on internet.
VI. Collection of information by Third Party Sites and Sponsors
Like many other websites this website also links to other sites whose information practices may be different than ours. You should consult the other sites’ privacy policy as we have no control over information that is submitted to, or collected by, these third parties. Since Wave Systems does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.
VII. Indemnification / Liability Limitation
By accepting our Privacy Policy you indemnify Virtuadesk, its employees, agents, vendors and suppliers for any direct or indirect consequential and incidental damages including but not limited to any loss in profits or revenues, arising from the use or inability to use this Web site or accuracy of the information.
If you have any questions about this privacy statement, please email us at info@virtuadesk.us.